Words from the people who really matter….
Above all the awards Peregrine House has achieved, what makes our work most rewarding are happy residents and their assured families. Here are some of the wonderful things they have said:
“People seem to think that the worst thing that could happen to them would be the need to come into a care home and lose their independence, but to come into a good home, as Peregrine is gives you the best of both worlds – personal independence and round the clock attention from very good staff, if needed.
It also gives you a good feeling of safety and security – no fear of bogus workmen or conmen knocking at your door.
Peregrine also provides a variety of activities to join in or not as you please.
I find it a very good way to spend the evening of my life.”
“Many thanks for looking after Mary over the last few years, she thoroughly enjoys living in Peregrine House commenting on how good the meals are, and really appreciates how well the staff look after her, making her feel extremely safe living there.”
“Thank you for all that you do seen and unseen, for your warmth and patience.”
“Just a little thank you for all your kindness and caring for Mum, she could not ask for a better situation and it is all thanks to the wonderful staff”
“Thank you very much for all the love and care you give to our Mum/Gran. It is a great comfort to us all to that she is happy and being well looked after. Thank you for all the fun and laughter you share with her.”
“We would like to send this letter of appreciation and thanks from all the family. We want to thank you all from the bottom of our hearts for all the kindness and joy that you gave to our Dad during his stay at the home. On many occasions when we visited him he would remark that you are all lovely people and that you were very good to him.”
“Now that the new lift is installed I felt I must let you know how much I felt for you all, having to climb the stairs for every meal we had. Not one of you ever let it make a difference to the way we were treated, always pleasant, helpful and smiling.”
“We are most grateful for the care you give to our mother, she is very happy at Peregrine House. We appreciate the kindness you show her and know that she does too.”
“May I take this opportunity to thank you all for the excellent food and hospitality shown on Saturday for the VE Day celebrations. All the hard work will have been fully appreciated by all your visitors as well as the residents themselves.”
“Thank you for a lovely day with mother and all your kindness to us. It was a lovely meal and we are so pleased that Mother is happy living with you.”